Info Frequently Asked Questions (FAQ)...

Section for technical support and Questions
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    Windows 10 Chrome

Frequently Asked Questions (FAQ)...


How old do I have to be, to become a member of Rebel Rangers?
We accept members from almost over the world, if they are 18 or older.

Do I have to be a skilled player?
No, starters and skilled players are both welcome in our clan.

Why do I have to register on the forum?
Because only then you can use our full forum and we do like to know who you are, where you come from, what your interests are etc.

What games do {RR} members play?
We play a large variety of games but most popular are fps games like AAPG. Our clan started out in AAPG and with AA5 announcements made, we are hoping to provide a steady gaming community towards it.

Do I have to pay to become a member?
No, our membership is entirely free! But if you want, you are free to donate to help for the GameServer,Website and Teamspeak. Donation Page

Are there any rules?
Yes, we have some rules, you can find them here: Website and Server Rules

How can I apply to be a Rebel Ranger?
First you need to Register

Click Join Us and fill out an application.

Can I leave {RR} whenever I want?
Yes, you only have to send an email or private mail to the Admin/ClanLeaders to unsubscribe yourself.

What do I have to do if I have a problem with the registration procedure?
Send the admin, or one of the moderators, a pm or a e-mail, they will help you!

What is the best way to contact other members?
Team Speak! It is public, no password needed. Adress :

What can I do if I'm having troubles on the server, either technical or with other players (i.e. harassment)?
Use the Contact Us button to report any of your problems (See Menu top), you will get a quick response.
Any suggestions to add to our FAQ or website/forums, let us know!
Also for direct support visit this link : Support

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    Windows 10 Chrome


I was told to fix my screenshots, what does that mean?

It means that your game is not providing PunkBuster screenshots to the
server. We have a requirement that all players must provide screenshots
while playing on our server. We do not make exceptions to this rule.
Even our clan members will be kicked if they do not provide screenshots.

This does NOT mean that we think you are hacking/cheating. It just means there is a problem with your Punkbuster setup.

Why are the screenshots important?

The screenshots help us monitor the players on our server so that we may
catch and ban people that are using hacks during the game to gain an
unfair advantage over the other players. We have a 0 tolerance policy
for hacking and if someone is caught cheating, they will receive a
lifetime ban from our servers.

How do I fix my screenshots?

1.Open your steam library
2.Right Click on “America’s Army: Proving Grounds” and select Properties
3.Click on the “Local Files” tab
4.Click on the button labeled “VERIFY INTEGRITY OF GAME CACHE”
5.A new window will appear with a progress bar. You will most likely get
a message stating “X files failed to validate and will be reacquired.”.
This is normal. Click the “Close” button
6.Click the “Close” button on the tabbed window.
7.Start your America’s Army game. You may get a Windows System warning about steamservice. Click accept
8.You will now be greeted with a window called “PunkBuster End User License Agreement”. Click “I Agree”.
9.PunkBuster will now run through a variety of tests and file downloads. Click the “Next” button when it’s complete.
10.More tests and if everything went well, you will get a new window
stating “Tests completed successfully without error.” Click the “Ok”
11.Click the “Finish” button.
12.The game will now start and most likely your issues have been resolved and you can begin playing on the server again.

If the above listed steps did NOT work, you may need to perform more drastic steps which is beyond this guide to cover. The best source of information is to go directly to the makers of PunkBuster at Even Balance and follow their documentation to get PunkBuster reinstalled and setup properly. You could also try reach out to one our clanleaders if you need any assistance or have any questions on what to do best.

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